Credit Union App Redesign

I'm a member of a local credit union and I've noticed their mobile app needs some love ❤️. There are multiple things that confuse me and I wish were different. So for fun, I've been reimaging the app. I don't have access to the credit union's data or why they made their design decisions. The choices I've made are based off my design knowledge and my personal preferences.

Date: Summer 2021     Skills: Information Arhitecture, UI Design, Figma

Why? 🤔

Why? 🤔

I have 2 main concerns while using the app:

  1. The home screen is too cluttered with multiple options. When I log in to my bank account my top priority is to view my account balance. There are so many options on the home screen that I get lost on the home screen.
  2. There doesn't seem to be any clear order or organization for the options in the app. Everything is thrown on the home screen. At the same time, the menu has several options as well. I want the app have a better structure with the most common tasks easily available.
coastal home current home screen
coastal app menu options

Content Inventory

Content Inventory

The first thing I wanted to do was to see how many items were in the app so I completed a content inventory. There were 90 items, 4 levels of navigation, and a lot of duplication. By doing this I was also able to see commonalities and group the content into categories.

  • Home
  • Accounts
  • Payments
  • Tools
  • User Profiles
  • Services
content inventory



After I had a better idea of what information was on the app and how it was grouped, I noticed duplication for multiple items. I started to sketch out different areas the items could live in the app and how to simplify things.

app wireframes



It's a work in progress, but I have begun working on a mockup for how the app could look. First is the log in screen. I wanted to make it simple and clean.


Current log in screen

new log in screen

New log in screen

New log in screen

Stay Tuned...

Stay Tuned...

Still to be completed are the home screen, accounts screen, checking accounts, and navigation.

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